Privacy Policy

Last update: 08.07.2024

1. Personal data

When using the site, personal data may be collected and processed, such as your name and address, email address, IP address, date and time of access to the site, URL visited, site from which you came, browser type and operating system. This data may be used to improve our service and compile statistics.

When you register or contact us, the personal data transmitted is used to manage your account, process invoices, for communications and to inform you of special offers, also by means of newsletters and to apply our Terms and Conditions or any other operation described at the time of collection.

2. Collection, processing and use of your personal data

We attach great importance to data protection. We collect, store and process your data for the complete execution of your purchase (including possible subsequent warranty services), for our customer service, technical administration and for internal marketing purposes. Your personal data will only be passed on or communicated to third parties if this is necessary for the execution of the contract or for invoicing purposes or if you have previously consented to this. For example, in the context of order processing, the service providers we use (carriers, logistics providers, banks) receive from us the data necessary for the processing of the order and the delivery. The data transmitted can only be used by our service providers for the performance of their tasks. No other use of the information is permitted or takes place with the service providers to whom we entrust tasks. For your order, we need your exact data, in particular your name, address and payment details. We also need your email address in order to confirm receipt of your order and to communicate with you. We also use it to identify you (customer login). You will also receive your order and shipping confirmation at this address. Insofar as there is no legal obligation to store your personal data, it will be deleted if you have exercised your right to deletion and if the data is no longer required for the performance of the tasks for which it was stored, or if storage is not permitted for any other legal reasons.

3. Cookies

In order to make the use of the website more pleasant, cookies are used and may automatically save personal information. They can be used by www.bloomingvibes.com or by other partner companies. The user has the possibility to deactivate them through the security settings of their browser. If you do not do so, you consent to the collection and processing of the data collected.

You can also configure your browser so that no cookies are stored on your computer, or so that a message is always displayed when you receive a new cookie. The following pages explain how you can configure cookie handling in the browsers concerned

Google: https://support.google.com/chrome/answer/95647?hl=en

Safari: https://support.apple.com/en-euro/guide/safari/sfri11471/16.0/mac/11.0 

4. Transfer to third parties 

Personal data entrusted to Blooming Vibes will only be passed on to third parties with the consent of the person concerned.

5. Third-party services 

This website uses Google Analytics, a web analytics service provided by Google Inc (Google). Google Analytics uses "cookies", which are text files placed on your computer, to help us analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers, which may be located abroad, including in countries offering a lower level of data protection. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. 

By using this website, you consent to the processing of your data by Google in the manner and for the purposes set out above. You also agree to Google's terms of use.

For further information and explanations on how information is collected and processed please consult Google's privacy policy. https://policies.google.com/technologies/partner-sites.. 

6. Rights of access and rights of the user

You have the right to know the data held about you. If you wish to do so, please contact us at: hello@bloomingvibes.com. We may ask you to provide proof of your identity. You may also request correction of incorrect information. Registered users may also review, correct, update or modify their personal information directly by accessing their account..

You also have the right to the rectification, restriction of data processing, right to data portability or deletion of data. You also have the right to withdraw your consent, as well as the right to withdraw certain data processing measures. If you have any requests or questions regarding the collection, processing or use of your data, please contact us at: hello@bloomingvibes.com. You also have the right to appeal to a data protection supervisory authority.

7. Use of your data for advertising purposes

In addition to the processing of your data for the execution of your purchase at Blooming Vibes, we also use your data to communicate with you about your orders or certain products, within the framework of marketing measures and to recommend products or services which could interest you. You may object to the use of your personal information for marketing purposes at any time. To do so, please contact customer service at: hello@bloomingvibes.com.

8. Newsletter and individualized advertising

We use MailerLite as a marketing platform. By submitting a form you acknowledge that the information you provide is transmitted to MaileLite in its capacity as data processor in accordance with their terms and conditions.

For the sending of newsletters, we use the so-called "Opt-In" procedure. This means that we will only send you newsletters if you have confirmed that we should activate this service. If you no longer wish to receive newsletters or even advertising messages from us, you can opt-out at any time. You will find a link in each newsletter to unsubscribe.

9. Secure transmission and data protection

Your personal data is transmitted securely to us by means of encryption. This applies to your order, but also to the login as a customer. We use the SSL (Secure Socket Layer) encryption system for this purpose. No one can guarantee absolute protection. However, we use technical and organizational measures to protect our website and our other systems against loss, destruction, access, modification and distribution of your data by unauthorized persons.

10. Changes to our data protection declaration

This data protection statement may change from time to time. If we change the site's data protection statement in any way, we will post an updated version on the www.bloomingvibes.com page. Your continued use of the site after such changes signifies your acceptance of those changes. We recommend that you review this Privacy Policy from time to time.

11.  Applicable law and place of jurisdiction

This privacy statement and any matter arising out of or in connection with it shall be governed by Swiss substantive law. Any dispute arising in connection with this privacy statement shall be settled by the District Court of Morges (Switzerland).

For any further information regarding our Privacy Policy please contact our customer service at: hello@bloomingvibes.com.